Help Center

Your Account

• Forgot Password
• How do I update my account/personal information?

Kit Information

• What is fasting?
• Kit Clean Up Instructions
• What’s included in the Reperio Health screening kit?
• How do I prepare for a Reperio at-home screening?
• How does the Reperio Health screening kit connect to my phone?
• What are the key health indicators the kit tests for?

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FAQs

• Why are some of my results incomplete or out-of-range?
• What makes Reperio different from other at-home health screening kits?
• Will Reperio provide medical advice?
• Is this service for me if I have a doctor already?
• Do I need a doctor referral to take this screening?
• Are Reperio screenings covered by FSA/HSA?

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Troubleshooting

• Contact our Support Team

Shipping and Returns

• Tracking number shows package delivered, but I can’t find it
• I need a new return label or shipping box
• Is a signature required for delivery?
• Will I get a tracking number?
• How is my order shipped?
• How to return your Reperio kit

Your Results

• Why might my screening results vary from my doctors?
• How accurate are my results?
• Understanding your results
• How do I get my results?
• Does a test result in a "High" range always mean there is a problem?

About Reperio Health

• About Reperio Health
• What is Reperio’s philosophy?
• How does Reperio’s health screening work?

Privacy and Security

• Will Reperio share my data with anyone else?
• How do I share results with my physician?
• Reperio Terms of Service
• Reperio Privacy Policy

Credibility

• Quality & Sanitization
• Is Reperio HIPAA compliant?
• Have the Reperio kit and App been cleared by the FDA?
• Is the Reperio Health screening the same as what is administered by my health care provider?